Culvert Solo AI
The platform

One platform for conversation excellence

Six connected products that take your teams from practice to measurable performance.

AI Voice Simulator screenFor Employees

AI Voice Simulator

Talk to realistic AI customers

Employees speak naturally through the microphone while an AI customer asks questions, raises objections, shows emotion and adapts to every answer — no fixed scripts.

  • Live microphone conversation
  • Emotional, adaptive AI personas
  • Call timer and listening states
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AI Evaluation & Coaching screenFor Employees & coaches

AI Evaluation & Coaching

Instant 0–100 scores after every call

Every session is scored on communication, clarity, confidence, empathy, objection handling and more — with what went well, what to improve and better example responses.

  • 12 skill scores
  • Better-response examples
  • Next-scenario recommendation
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Manager Analytics screenFor Managers

Manager Analytics

See skill gaps across the whole team

Dashboards for team performance, score trends, skill-wise breakdowns, top performers and employees needing support. Drill into any employee profile and export reports.

  • Score trends & skill charts
  • Top performers & at-risk list
  • Exportable reports
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Scenario Studio screenFor Company admins

Scenario Studio

Build role-plays for your business

Create custom scenarios with customer persona, objectives, product information, objections, difficulty and evaluation criteria — then assign them to teams.

  • 10+ ready-made scenarios
  • Custom personas & objections
  • Assign by team or role
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Live Transcript screenFor Everyone

Live Transcript

Every word, captured in real time

A real-time transcript runs alongside each call, so employees and managers can review exactly what was said and where the conversation turned.

  • Real-time transcription
  • Highlighted key moments
  • Saved session history
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Enterprise Admin Console screenFor Admins

Enterprise Admin Console

Onboard companies, teams and roles

Guided onboarding for companies: add details, choose industry, invite employees, create teams and assign training — with role-based access and company-level data isolation.

  • Role-based access
  • Company data isolation
  • Industry templates
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Industries

Built for teams that live on the phone

Ready-made scenarios and personas for every customer-facing industry.

BPOCustomer SupportSalesBankingInsuranceReal EstateHealthcareEdTechSaaSRecruitment
How it works

Train smarter in four steps

  1. 01

    Pick scenarios

    Choose from ready-made industry scenarios or create your own.

  2. 02

    Practice with AI

    Agents role-play realistic customer calls in their own language.

  3. 03

    Get instant feedback

    Scores on tone, empathy, compliance and resolution after every call.

  4. 04

    Track progress

    Managers see team trends and coach where it matters most.

FAQ

Product questions

Do I need special hardware?

No. Products run in the browser on a laptop or phone with a microphone.

Can it integrate with our LMS?

We support common integrations and exports; tell us your stack during the demo.

Is there a free trial?

Yes — click Start Trial to book a guided session and get trial access.

Still have questions? Book a meeting

Practice real conversations. Build better teams.

Give every customer-facing employee a realistic AI practice partner — and see the results in weeks.

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